Key part of Obamacare begins with expected glitches - WKRN News 2

Key part of Obamacare begins with expected glitches

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NASHVILLE, Tenn. -

Want to sign up for the Obamacare Marketplace to find health insurance?

Day one, as expected, showed some glitches, but supporters say there's six months to sign up, while opponents maintain the health care law will never be ready for prime time.

At the Waverly-Belmont Clinic in south Nashville, which is part of United Neighborhood Health Services, three people were there Tuesday morning to sign up the medical insurance.

The clinic is one of four within the United System in Middle Tennessee where people can sign up for the insurance with the help of what are called "certified application counselors."

"We were able to log on, get a user names, but could not look at any of the plans," said Katie Hill who is a counselor at the Waverly-Belmont Clinic.

Hill said she was able to get through twice to the help line on the Marketplace Web site.

"I had about a 20 minute wait the first time, and got through in about a minute the second time," she told News 2. "The person on the help line said so many people are calling that the site has been slow."

Hill added that the help person said the Web site should be fully operational by Tuesday afternoon, but a check about mid-afternoon indicated it was not.

Across town at the Jefferson Street Missionary Baptist Church, Nashville Mayor Karl Dean was on hand for an event designed to help people sign up on the first day of the Marketplace.

One of the people there was Sandra Yarbrough, who said she had lost her insurance because of a pre-existing condition.

"I came here because I could not log on at a library," she told News 2. "I could not get on here either."

Yarbrough instead was helped by a volunteer who answered questions about the Marketplace based on information from a website different from healthcare.gov, the site where people are to log in to shop for the health insurance.

"What I saw might be a little high," she added. 'I want to check with my husband about getting on his policy, but I wanted to see what was here."

At the Waverly-Belmont Clinic, Hill said those who tried to get on there "seemed to understand the first day glitches, and they will be trying again."

News 2 asked Republican Congressman Scott DesJarlais's office about the number of calls they had received on Tuesday, day one of the Marketplace.

A spokesman told News 2, "both individuals and small businesses are having major issues. [Obamacare] remains unworkable and not ready for prime time."

A later statement said, "The people of Tennessee's Fourth Congressional District are overwhelmingly opposed to the president's health care law and have been vocal in asking me to hold the line in preventing its implementation. As I have said before, a temporary shutdown pales in comparison to the long-term negative consequences that ObamaCare will impose on our economy and our health care system. "

For more information on Obamacare Marketplace, click here.

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