Repeated calls to 911 land woman in jail - WKRN News 2

Repeated calls to 911 land woman in jail


A Murfreesboro woman who claimed her bed and food were being kept from her inside a Murfreesboro home is facing a Class A misdemeanor for repeatedly calling 911.

Qutoya Alexander, 20, called police to 902 Rivera Drive Wednesday over a dispute about food and a bed. Alexander does not live at the address, but claimed her bed and some of her food was inside the home.

According to the arrest report, the tenant allowed police and Alexander into the home. Alexander then attempted to remove food from the home. Police stopped her because it was not clear who owned the food.

The arresting officer wrote that Alexander demanded to speak to another officer and then left the home. She began calling 911 and told dispatchers police officers were not at the location, despite the fact two officers were at the home.

According to the report Alexander called 911 three times. Police arrested her for abuse of the 911 system, a Class A misdemeanor.

Alexander's alleged calls to 911 for a non-emergency is a common occurrence and statewide problem.

Davidson County's emergency communication center answers 1.6 million calls per year and an average of 1,000 calls a day.

The center did not take Alexander's calls, but dispatchers have dealt with similar calls.

‘We had a lady call one time and wanted the police sent out to her house because the sun hadn't come up," director Duane Phillips said. "The real harassing calls, is when someone calls over and over for something real dumb."

Calling 911 is meant only for life-threatening situations.

For all other calls for service the dispatch centers have a non-emergency phone number. The number is still answered by emergency personnel, but they are answered after emergency calls.

"We only have so many people answering and we only have so many lines that come in," Phillips said. "When [emergency callers] call here they are usually having the worst day of their life and we are trying to get them the help they need."

Alexander was released from the Rutherford County Detention Center on $1,000 bond.  She is due in court on November 13 at 8 a.m.

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