Advice on repairing hail damaged vehicles - WKRN News 2

Advice on repairing hail damaged vehicles

Posted: Updated: March 4, 2012 10:36 AM CST

On Friday, much of Middle Tennessee was pelted with dime to softball sized hail. Now, as Tennesseans are dealing with the aftermath of Friday's severe weather, many are also faced with heavy hail damage to their cars.

"For the most part hail damage tends to be pretty cosmetic, but you start to get into a safety issue when you've got damaged glass," State Farm Insurance spokesperson Kip Diggs told Nashville's News 2.

Just one day after the storm, insurance companies and auto repair shops are already feeling the effects.

"As you might imagine people are starting to call with their claims," said Diggs.

Dent Central owner Charlie Sanders added, "This morning [Saturday] we probably got 65 phone calls."

Sanders estimates typical hail damage can range from $2,400 to $6,000, depending on the age and condition of the vehicle. He says some cars have even been considered a total loss by insurance companies.

Both Sanders and Diggs agree that if damage was done by hail, drivers should contact their insurance companies first.

"Go ahead and get the claim process rolling and we'll get you in the queue and you'll be well on your way to having your vehicle repaired," said Sanders.

Sanders added that hail damage is covered under most policies, "If you've got comprehensive coverage, there's a very good possibility or the chances are good that, that's [hail damage] generally covered under that coverage."

Next, customers should select a reputable repair shop.

Sanders said many insurance companies encourage customers to look for the ‘Paintless Dent Repair' technique, "You maintain the factory finish, you maintain the structural integrity of the car, you're not cutting off roofs and having to re-paint. It's [Paintless Dent Repair] significantly less expensive than conventional body repairs, usually about 30 to 40% less."

According to the National Weather Service, hail causes an estimated $1 billion in damage, each year.

For more information on Dent Central, call 615-952-4245 or visit

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441 Murfreesboro Road Nashville, TN 37210

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Fax: 615.369.7329

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